Legal

Privacy Policy

Last Updated: December 18, 2024This Privacy Policy (“Privacy Policy” or “Policy”) explains how Zwift, Inc. ( “Zwift,” or “we,” or “us,” or “our”) collects personal information based on your...

Last Updated: December 18, 2024Zwift is a community-driven company. We love our community and want to operate in harmony with our members and fans who are excited about our brand and what we do. We...

Zwift Terms of Service FAQ

To help answer some frequently asked questions, we've put together this FAQ. If you'd like to check out Zwift's full Terms of Service, visit this link.Q: What is considered a “commercial...

Terms of Service for Users in Europe

Last Updated: October 2, 2022 Zwift is a community-driven company. We love our community and want to operate in harmony with our members and fans who are excited about our brand and what we do. We...

Terms of Service for Users in Quebec

Last Updated: August 26, 2019 Zwift is a community-driven company. We love our community and want to operate in harmony with our members and fans who are excited about our brand and what we do. We...

End User License Agreement

Last Updated: July 17, 2019 PLEASE READ THIS END USER LICENSE AGREEMENT (THIS "EULA"), WHICH IS A LEGALLY BINDING AGREEMENT BETWEEN YOU, THE END USER ("YOU"), AND ZWIFT, INC AND/OR ITS AFFILIATES...

Direct Notice to Parents

Last Updated: April 3, 2024As of April 3rd, 2024 Zwift no longer accepts consent form requests for U16 child accounts.Below is some important information about how Zwift collects, uses, and discloses...

Cookie Policy

Last Updated: March 10, 2020 (Version 1.00.02) Our Privacy Policy explains how we collect and use information from and about you when you visit our website, create an account with us, or otherwise...

Zwift Children's Privacy Policy

Last Updated: January 17, 2020Zwift allows parents to set up accounts for their children (“Children’s Account”). This Children’s Privacy Policy explains what information we collect to set up these...

Third Party Financing Information

Last Updated: July 20, 2023 KLARNA Klarna's user terms are available here. For general information about Klarna, visit this page. Your personal data is handled in accordance with applicable data...

GDPR FAQ

Q: What does GDPR stand for anyways?A: GDPR stands for General Data Protection Regulation, and is a new standard for data privacy that applies to EU citizens. We’re updating our privacy policy and...

Law Enforcement Guidelines

Last Updated: February 9, 2022 Generally, Zwift requires valid legal process before it will disclose customer information in response to government or law enforcement requests. These operational...

Zwift Limited Warranty and Return Policy

Our Return Policy and Limited Warranty do not apply to membership subscription purchases. However, if you purchase a Zwift product bundled with a membership and return that product in accordance with...

Zwift Hub Compliance

You can view the following Declaration of Conformity documents below:Federal Communications Commission (FCC) Supplier's Declaration of ConformityCE Declaration of ConformityRoHS Declaration of...

Recruitment Fraud Alert

What is recruitment fraud?Recruitment fraud is a sophisticated scam offering fake job opportunities to unsuspecting job seekers. The aim of recruitment fraud is typically either to obtain money or...

Policy on Sharing Internal Zwift Data

As policy, Zwift does not share its data with external parties. This policy includes but is not limited to academic research, media requests, and API access.Restricting access to data allows Zwift to...

Zwift, Inc. GDPR Privacy Policy

Last Updated: May 31, 2023 This Privacy Policy (“Privacy Policy” or “Policy”) explains how Zwift, Inc. (“Zwift,” or “we,” or “us,” or “our”) as a controller, collects and handles your personal data...

Zwift Play Compliance

You can view the following Declaration of Conformity documents below:Federal Communications Commission (FCC) CertificateCE Declaration of ConformityRoHS Declaration of ConformityUKCA Declaration of...

Terms of Service for Clubs

Last Updated: August 10, 2023 Thanks for your interest in using clubs with Zwift! The services we provide for clubs are part of our “Platform,” as defined under our Terms of Service (“Terms”). These...

Consumer Health Data Privacy Policy

Effective Date: March 31, 2024 This Washington Consumer Health Data Privacy Policy (“WA Health Policy” and “Policy”) applies to the “consumer health data” Zwift, Inc. (“Zwift”, “us”, “our”) collects...

Zwift Ride Compliance

You can view the following Declaration of Conformity documents below:Federal Communications Commission (FCC) Supplier's Declaration of ConformityCE Declaration of ConformityRide On.-The Team at Zwift...

Zwift Click Compliance

You can view the following Declaration of Conformity documents below:Federal Communications Commission (FCC) CertificateCE Declaration of ConformityRide On.-The Team at Zwift...

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